Corona Virus COVID-19

Dear Patient

COVID-19 is now spreading across the UK and we are taking necessary action to protect our patients, staff and community .

Please submit an online triage using the eConsult system, the link can be found on the homepage under both the ‘book an appointment’ and ‘consult with your doctor online’ tabs.

All submissions will be reviewed within 48 hours and if after assessment a clinician feels you need a face to face appointment you will be invited in for a review.

Nursing appointments will also be screened prior to allowing access and management of long term conditions will be dealt with remotely where possible. Prescription requests can be sent via the NHS app, your online provider or via email to All prescriptions will be sent electronically to your nominated pharmacy – if you have not yet nominated a pharmacy please do so.

Any medical certificates or letters can be sent to you via a secure text pathway or via email.

If you are concerned you have coronavirus symptoms please use the NHS 111 online coronavirus service.

We are welcoming new patient


Thorndike surgery and Primary Care nationwide is under severe pressure at this time.


We have been receiving an unprecedented demand over the last year, requests for appointments has increased by 100% and a 3 fold increase in calls to the surgery.


Our patient list size is the lowest it has been for a long while and as we are not considered to be at capacity, we have to abide by the rules of NHS England and promote that our list is open.


We have returned to normal duties and offering face to face appointments where clinically required. Please note although we have increased our GP numbers we currently have several on long term sick.


We thank you for your patience at this very difficult time.


Thorndike Partnership



E-CONSULT is  restricted to 3 hours per day between 9am-12pm.


PHONE LINES  our phones lines open from 8am -6.30pm Monday to Friday

on 01634 817217.




FOR PRESCRIPTIONS EMAIL – or use patient access


FOR BLOOD TEST APPOINTMENTS telephone the dedicated blood line on 01634 810814, the line is open from 8am to 5pm