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Welcome to Thorndike Medical Centre
The Thorndike Medical Centre serves part of Rochester as well as its surrounding areas. The Thorndike surgery team includes eight GPs, two advanced clinical practitioners, two experienced nurses, two associate practitioners, one healthcare assistants, two secretaries, a practice manager and reception/administrative staff.
We offer full general practice services and run specialist clinics for asthmatics, diabetics, family planning (including coils & implants) and we offer minor surgery.
We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.
We are involved in training medical students and doctors and it is possible that you might be offered an appointment to see one of them at the surgery. The registrars are fully qualified doctors who want to become general practitioners. As a training practice if we need to use your medical records for external assessments we ask for your consent.
The Partners and Managers of the Thorndike Medical Centre are keen to consult and listen to patients as they seek ways to improve the services that it offers. One way they do this is by supporting the 'Patients Participation Group' (PPG). The PPG is a group of patients who work with the surgery to offer input and views from a patient perspective. Further information on the PPG can be found by clicking on the menu button on the top left hand side of the home page and selecting Thorndike Medical Centre Patient Participation Group PPG.
COVID-19 VACCINE INFORMATIONPlease help protect yourself, friends and loved ones by getting vaccinated.
Patients in cohorts 1-9 who haven't already had a first dose of the vaccine please contact the surgery to arrange an appointment.
If you are waiting for your 2nd dose and haven't heard anything by the Monday of the 11th week please contact the surgery to book your appointment
1. Residents in care homes for older adults and their carers
2. 80 year old's and over and frontline health and social care workers
3. 75 year old's and over
4. 70 year old's and over and clinically extremely vulnerable individuals
5. 65 year old's and over
6. 16-64 year old's with serious underlying health conditions
7. 60 year old's and over
8. 55 year old's and over
9. 50 year old's and over
Where can I get the vaccine?
Covid-19 vaccinations are being provided through a range of local NHS services. We will be working together with other local surgeries and vaccines for our patients will be given at Rochester Healthy Living Centre and Lordswood Healthy Living Centre from January 2021.
If you have questions about the vaccine please read the information below.
More about the vaccines
Everyone will need two doses given 21-28 days apart. When you have your first vaccine you may be given a record card with details of when the next dose is due and the type of vaccine given. If you are given a record card please keep this safe and bring it to your appointment for the second dose. If you are not given a card your details will have been recorded electronically on your patient notes.
What if I have symptoms of Covid-19 when I get invited for the vaccines?
If you or someone in your immediate household has symptoms of the virus it is essential that you self-isolate and book a test. Your invitation for the vaccines can be re-arranged after your self-isolation.
If I’ve had Covid-19 do I need the vaccines?
The national body which has approved the vaccine have looked at this and decided that getting vaccinated is just as important for those who have already had Covid-19 as it is for those who haven’t.
Can I pay for the vaccines privately?
No, all Covid-19 vaccines are being provided free by the NHS. If you see any offers to get the vaccine privately it will be a scam and you must not contact them.
Find out more
For more information about the Covid-19 vaccination programme in Kent and Medway please visit www.kentandmedwayccg.nhs.uk/covid19vaccine
For national information about the vaccine visit: More Info
How to order a prescription and How to make an appointment (Signposting)
HOW TO ORDER A PRESCRIPTION1.You can order your prescriptions by e-mail – firstname.lastname@example.org these will be ready to collect after (5 working days), if they are routine, if your medications need to be reviewed by a doctor this may take a little longer.
2.You can order prescriptions via Patient Access, link found below on home page, however, you must contact reception to obtain your registration papers.
3.Your repeat medication can also be requested from your usual pharmacy. Your authorised repeat prescription will be available for you to collect within 1 week .
4.You can post your request to the practice with a stamped addressed envelope.
5. If you take a medication on a long-term basis you can request a prescription by completing a repeat prescription request form at reception.
HOW TO MAKE AN APPOINTMENT (SIGNPOSTING)
Your receptionist will need to ask for a brief outline of your problem when you ring to book an appointment.
This is because we are introducing something called signposting. It means we are training receptionists and clerical staff to help them assist patients by identifying the most appropriate place for their care.
Through this specialist training, our practice team will be able to direct you to the most appropriate health clinician for your needs in the first instance.
Receptionists will never offer clinical advice or triage; this new way of working is about offering you the choice to see more appropriate professionals in the practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see the GP at all.
Opening HoursMonday - Friday: 08:00 - 18:30 (excluding Bank Holidays)
Telephone lines open at 8am for ‘on the day’ appointment booking - We deal with emergencies from 8:00 on the telephone.
>> What do I do when the surgery is closed?
FLU VACCINATIONS FOR 50-64 YEAR OLDSPlease note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
COVID SWABSRESEARCH STUDY
We are participating in a Covid research study and we need to find 5 patients with any of the 5 Key Covid symptoms.
We are able to offer them a code and give them the website address to redeem the code and obtain a test.
Each single-use voucher can be redeemed via the internet at https://www.takeatestuk.com. Patients should simply enter their code into the box found on the site's homepage, and then click 'Go'. Patients will receive a confirmation email upon successful submission of a request. Requests received before 2pm will be dispatched on the same day. Requests dispatched after 2pm or over the weekend will usually be shipped on the next working day.
Tel: 01634 817217
Thorndike Medical Centre
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Book new appointments without having to phone. Order repeat prescriptions so they are ready to pick up. View your medical record securely online.
Your Information, Your RightsBeing transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR). The following notice reminds you of your rights in respect of the above legislation and how your GP Practice will use your information for lawful purposes in order to deliver your care and the effective management of the local NHS system. This notice reflects how we use information for: • The management of patient records;
• Communication concerning your clinical, social and supported care;
• Ensuring the quality of your care and the best clinical outcomes are achieved through clinical audit and retrospective review;
• Participation in health and social care research; and
• The management and clinical planning of services to ensure that appropriate care is in place for our patients today and in the future.
As your registered GP practice, we are the data controller for any personal data that we hold about you.
Please see our privacy notice.
Please see the NHS England privacy notice.
Zero ToleranceWe aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
Blood TestsWe now have a dedicated phone line for booking blood tests to have here at The Thorndike Surgery. Please call 01634 810814 to book your appointment direct with our surgery. (Please note we can only book appointments to have your blood test at this surgery we are unable to book for any other blood test centres)
This number is only to be used for booking blood test appointments and you will be unable to book any other type of appointment on this line.