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Welcome to Thorndike Medical Centre
The Thorndike Medical Centre serves part of Rochester as well as its surrounding areas. The Thorndike surgery team includes eight GPs, three experienced nurses, two healthcare assistants, three secretaries, a practice manager and reception/administrative staff.
We offer full general practice services and run specialist clinics for asthmatics, diabetics, family planning (including coils & implants) and we offer minor surgery.
We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.
We are involved in training medical students and doctors and it is possible that you might be offered an appointment to see one of them at the surgery. The registrars are fully qualified doctors who want to become general practitioners. As a training practice if we need to use your medical records for external assessments we ask for your consent.
How to order a prescription1.You can order your prescriptions by e-mail – firstname.lastname@example.org will be ready to collect after (5 working days), if they are routine, if your medications need to be reviewed by a doctor this may take a little longer.
2. You can request your prescription via Accurx, link found below on home page.
3.You can order prescriptions via Patient Access, link found below on home page, however, you must contact reception to obtain your registration papers.
4.Your repeat medication can also be requested from your usual pharmacy. Your authorised repeat prescription will be available for you to collect within 1 week .
4.You can post your request to the practice with a stamped addressed envelope.
6. If you take a medication on a long-term basis you can request a prescription by completing a repeat prescription request form at reception.
COVID SWABSThe practice is participating in clinical research which gives some availability of COVID self-test swabs to eligible patients with potential COVID symptoms that have commenced in the last 7 days. These swabs do not replace the need for a medical assessment if you are significantly unwell. Eligible symptoms are at least one of the following:
- Shortness of breath
- Altered sense of smell/taste You must be able to do a self-test (or swab your child if applicable) If you would like to request a swab please contact the surgery and provide a clear and detailed description of your symptoms to reception so we can assess your suitability. Please do not attend the surgery if you have symptoms – either ask a friend or neighbour to collect the swab or we may be able to deliver via our community volunteers. If you are over 50 we are also participating in a trial of treatment for COVID – please inform us if you are interested in being part of this trial.
Doctorlink – patients who require an appointment will need to complete an online consultation. Please register for an account.
If Doctorlink states that you require a GP appointment you will be contacted by the surgery by telephone, videolink, SMS or email. If after assessment a clinician feels you need a face to face appointment you will be invited in for a review.Doctorlink
All submissions will be reviewed within 48 hours.
Nursing appointments will also be screened prior to allowing access and management of long term conditions will be dealt with remotely where possible. Prescription requests can be sent via the NHS app, your online provider or via email to email@example.com All prescriptions will be sent electronically to your nominated pharmacy – if you have not yet nominated a pharmacy please do so.
Any medical certificates or letters can be sent to you via a secure text pathway or via email.Accurx
FLU VACCINATIONS FOR 50-64 YEAR OLDSPlease note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
Opening HoursMonday - Friday: 08:00 - 18:30 (excluding Bank Holidays)
Telephone lines open at 8am for ‘on the day’ appointment booking - We deal with emergencies from 8:00 on the telephone.
We offer a range of extended hours appointments:
Early morning extended hours: Wednesday & Thursday 07:00-08:00
Late evening extended hours: Tuesday & Thursday 18:30-20:00
>> What do I do when the surgery is closed?
Tel: 01634 817217
Thorndike Medical Centre
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Book new appointments without having to phone. Order repeat prescriptions so they are ready to pick up. View your medical record securely online.
Your Information, Your RightsBeing transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR). The following notice reminds you of your rights in respect of the above legislation and how your GP Practice will use your information for lawful purposes in order to deliver your care and the effective management of the local NHS system. This notice reflects how we use information for: • The management of patient records;
• Communication concerning your clinical, social and supported care;
• Ensuring the quality of your care and the best clinical outcomes are achieved through clinical audit and retrospective review;
• Participation in health and social care research; and
• The management and clinical planning of services to ensure that appropriate care is in place for our patients today and in the future.
As your registered GP practice, we are the data controller for any personal data that we hold about you.
Please see our privacy notice.
Please see the NHS England privacy notice.