Thorndike Branch Surgery

Thorndike Branch Surgery is closing on the 25 July 2017.

Please be advised that the Thorndike Branch Surgery will close on the 25th July 2017.

This is so we can provide the best possible care for you at our main Thorndike Healthcare Centre in Longley Road, where services will continue.

Should you not wish to attend the Longley Road surgery you may register with any other practice in the area.

For further help please ask at reception or go to; www.nhs.choices or call NHS England on 0300 311 22 33.

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Practice Booklet

Please Click Here to view the practice booklet.

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If you do not arrive or book in on time for your appointment, you may not be seen and will not be given another appointment on the same day. Also If you have missed more than 3 appointments within 6 months this may result in you being removed from our patient list.

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Dedicated Doctor

Dr P. Gilbert has been allocated to all patients as their dedicated doctor unless patients have received a letter stating otherwise.

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CQC Report

Click Here To view our CQC report

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URGENT: Important Changes for Patients

Appointments

From 26 January 2015 the Thorndike is further enhancing the way it deals with patients that request to see a GP on a daily basis. Patients that have long term conditions or the doctor has asked to be seen will be offered an appointment that can be pre booked when the doctor requests. If a patient has a medical problem or needs to be seen on the day then the system will change as set out below.

If you need an on the day appointment you will be dealt with by our Minor Illness team who are able to deal with many conditions, such as earache, coughs and back pain. In addition, they are able to prescribe appropriate medication for a number of illnesses.

If they assess you and feel you need to see a GP they will have the link to be able to offer you that appointment.

Patients attending the reception desk will be offered either an appointment with our Minor Illness team, or a telephone consultation with one of our Doctors.

The telephone consultation will be a triage of your condition where the doctor will decide on the best course of action, which may be a prescription, a routine appointment, or an appointment on the same day.

the existing facility to ring the surgery in order to make an appointment has not changed and is still available for patients.

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Phlebotomy Services (Blood Tests)

Thorndike Branch Surgery:
Rochester Health Living Centre,
Delce Road

Walk-in service

Every morning (Tickets from 08:00) starting at 08:15 – 11:30

Thorndike Main Surgery:
Longley Road, Rochester

Booked Appointments:

Monday 07:10 – 12pm
Tuesday 07:10 – 12pm
Wednesday 07:10 – 12pm
Thursday 07:10 – 12pm
Friday 07:10 – 12pm

Early morning booked appointments will help those patients that have to go to work or have fasted for the blood test.

Children under 12 years, blood test available at Rochester Healthy Living Center only. Children 13-16 years blood test available at Longley Road after 8:30am.

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PPG (Thorndike Patient Participation Group)

Patient Participation Survey Results – Overview

 

Patient Participation Survey

 

Patient Participation Group Action Plan

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Practice Information Booklet

Click here to download our Practice Information Booklet

Dame Sybil Contact Details

Tel: 01634 817217
Fax: 01634 810814

Rochester Contact Details

Tel: 01634 334202
Fax: 01634 334293