Telephone Options

For anything other than urgent on the day appointments please phone after 10.30 this will help in the smoother running of the surgery.

Press 1 – To Make an appointment
Press 2 – For Prescriptions
Press 3 – For Blood Test
Press 4 – For the Medical Secretaries
Press 5 – For General Enquiries

  • Urgent cases are seen on the day
  • If your condition is non-urgent, you can expect to see/speak to a GP at the 1st available appointment in the system, though you may have to wait longer if you want to see/speak to a particular GP. You also have the option to book up to 4 weeks in advance if this is more convenient for you.
  • Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within five working days and some of our nurses are able to prescribe a range of medicines.
  • Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.
  • You can book to have a telephone consultation with a doctor. He or she will ring you on the telephone number you have provided.

We are welcoming new patient

registrations

Thorndike surgery and Primary Care nationwide is under severe pressure at this time.

 

We have been receiving an unprecedented demand over the last year, requests for appointments has increased by 100% and a 3 fold increase in calls to the surgery.

 

Our patient list size is the lowest it has been for a long while and as we are not considered to be at capacity, we have to abide by the rules of NHS England and promote that our list is open.

 

We have returned to normal duties and offering face to face appointments where clinically required. Please note although we have increased our GP numbers we currently have several on long term sick.

 

We thank you for your patience at this very difficult time.

 

Thorndike Partnership

 

IMPORTANT INFORMATION

E-CONSULT is  restricted to 3 hours per day between 9am-12pm.

 

PHONE LINES  our phones lines open from 8am -6.30pm Monday to Friday

on 01634 817217.

 

FOR QUERIES EMAIL – thorndike@nhs.net

 

FOR PRESCRIPTIONS EMAIL – kmicb.thorndike.prescriptions@nhs.net or use patient access

 

FOR BLOOD TEST APPOINTMENTS telephone the dedicated blood line on 01634 810814, the line is open from 8am to 5pm