Zero tolerance

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

The Dame Sybil Thorndike Healthcare Centre serves part of Rochester as well as its surrounding areas. The Thorndike surgery team includes eight GPs, five experienced nurses, four health care assistants, three secretaries, a practice manager and reception/administrative staff.

We offer full general practice services and run specialist clinics for asthmatics, diabetics, family planning (including coils & implants) and we offer minor surgery, including vasectomies.

We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.

We are involved in training medical students and doctors and it is possible that you might be offered an appointment to see one of them at the surgery. The registrars are fully qualified doctors who want to become general practitioners. As a training practice if we need to use your medical records for external assessments we ask for your consent.

Publication of GP Net Earnings

“NHS England requires that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, not to make any comparisons with other practices.”

The average pay for GPs working in The Dame Sybil Thorndike Health Centre in the last financial year was £34,617 before Tax and National Insurance. This is for one full time GP, eight part time GPs and four locum GPs who worked in the practice for more than six months.

The Thorndike Contact Details

Tel: 01634 817217
Fax: 01634 810814

Longley Road
Rochester ME1 2TH

Rochester Contact Details

Tel: 01634 334202
Fax: 01634 334293

Yellow Suite
Rochester Healthy Living Centre
Delce Road
ME1 2EL 

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